Healthcare Consumer and Top Pain Points

Patients are very unhappy with the current state of healthcare – 84% agree that the American healthcare system is broken and the majority believe it’s getting worse.

The combination of digital applications with operational changes helps yield significant performance improvements that stand the test of time. Digital TaaS has proven capabilities solving problem use cases via #DigitalTransformation, leveraging latest technology trends using Artificial Intelligence and Machine learning powered engines to recommend configuration and predict analysis that enable effective decision making by senior leadership and management teams within #SupplyChain organizations’ seeking to yield result-based outcomes.

Totes combines everything you love about in-store shopping with the safety and convenience of mobile pay and curbside delivery

It might seem strange to be making predictions about 2021, when it’s far from certain how the remainder of 2020 is going to play out. No-one foresaw the world-changing events of this year, but one thing is clear: tech has been affected just as much as every other part of our lives.Another thing that is clear is that today’s most important tech trends will play a big part in helping us cope with and adapt to the many challenges facing us. From the shift to working from home to new rules about how we meet and interact in public spaces, tech trends will be the driving force in managing the change.

Artificial Intelligence (AI) has undoubtedly been the technology story of the 2010s, and it doesn’t look like the excitement is going to wear off as a new decade dawns.

The past decade will be remembered as the time when machines that can truly be thought of as “intelligent” – as in capable of thinking, and learning, like we do – started to become a reality outside of science fiction.

In 2020 it is customers that have the power. Yes, they can choose whether to continue with their purchase or go elsewhere – a decision usually based on their experience of interacting with your business. 
Indeed, we can deduce that the customer experience or CX is one of the most important aspects of business success. To that end, it is vital to optimize these interactions not only IRL but also in the digital realm, thus ensuring that the CX is as positive as possible – a topic you can get the scoop on below.